Privacy Policy
Last Updated: Feb 17th, 2025
At Rugson Carpet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our e-commerce website, www.rugsoncarpet.com, or purchase our handmade rugs, custom handmade carpets, and custom rugs. By using our website or purchasing our products, you agree to the terms outlined in this policy.
Interpretation and Definitions
Key Terms
Company: Refers to Rugson Carpet, a premier carpet manufacturer in India, specializing in handmade rugs, custom handmade carpets, and custom rugs.
Service: Refers to our e-commerce website, www.rugsoncarpet.com, and the services we provide, including the sale of handmade rugs and custom carpets.
You: Refers to the individual or entity accessing or using our Service.
Personal Data: Any information that relates to an identified or identifiable individual.
Cookies: Small files placed on your device to enhance your browsing experience and analyze website usage.
Device: Any device that can access our Service, such as a computer, smartphone, or tablet.
Usage Data: Information collected automatically when using our Service, such as IP address, browser type, and pages visited.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide the following personally identifiable information:
Contact Information: Name, email address, phone number, and shipping address.
Payment Information: Billing details for purchasing handmade rugs or custom carpets.
Account Information: Username and password for creating an account on our website.
Usage Data
We may also collect Usage Data automatically, including:
IP address, browser type, and version.
Pages visited, time and date of visit, and time spent on those pages.
Device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to enhance your experience on our website. These include:
Essential Cookies: Necessary for website functionality, such as logging into your account.
Analytics Cookies: Help us understand how customers use our Service to improve our offerings.
Marketing Cookies: Used to display personalized ads for our handmade rugs and custom carpets.
You can manage your Cookie preferences through your browser settings. However, disabling Cookies may limit your access to certain features of our Service.
Use of Your Personal Data
We use your Personal Data for the following purposes:
To Provide and Maintain Our Service: Process orders for handmade rugs, custom handmade carpets, and custom rugs.
To Manage Your Account: Register you as a user and provide access to exclusive features.
For Contractual Obligations: Fulfill orders and provide customer support.
To Communicate with You: Send updates, promotional offers, and information about new collections of handmade rugs and custom carpets.
To Improve Our Service: Analyze usage data to enhance our website and product offerings.
To Ensure Security: Protect your data and prevent fraudulent activities.
Sharing Your Data
We may share your Personal Data in the following situations:
With Service Providers: Third-party vendors who assist in payment processing, shipping, and marketing.
For Business Transfers: In the event of a merger, acquisition, or sale of assets.
For Legal Compliance: When required by law or to protect our rights and property.
With Your Consent: For any other purpose with your explicit permission.
Retention of Your Personal Data
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve our Service.
International Data Transfers
As a global e-commerce platform, your data may be transferred to and processed in countries outside India. We ensure that all data transfers comply with applicable data protection laws, including the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Your Rights
You have the right to:
Access, update, or delete your Personal Data.
Opt out of receiving marketing communications.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at support@rugsoncarpet.com.
Security of Your Personal Data
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If you believe a child has provided us with their information, please contact us immediately.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their Privacy Policies before providing any Personal Data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website. Your continued use of our Service after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@rugsoncarpet.com
Phone: +91 8004860850
Website: www.rugsoncarpet.com/contact